Privacy Policy

Greetings from ModeIPTV. We prioritize safeguarding your personal data and ensuring your privacy rights are upheld. Should you have any inquiries or issues regarding our policies or how we handle your personal information, please contact our support team.

1. Data We Collect

We gather personal information that you willingly share with us when you sign up for our IPTV service, show interest in learning about us or our offerings, or reach out to us in any way.

We gather personal data that includes these aspects:

• Contact Information: Your email for setting up and contacting you.
• Payment Data: When you make a purchase, we gather essential information to facilitate your payment, including your payment method details (like a credit card number). Our payment processor retains all payment information, so we recommend reviewing its privacy policies.
• Device and Connection Information: When you use our service, we gather your IP address and device details (including device type and operating system). This information is crucial for providing services and ensuring security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. We utilize your details to set up your account and ensure functionality.
• To process transactions. We utilize your information for billing purposes related to our services.
• To send administrative information. Your email might be utilized to provide updates regarding your account, service modifications, and policy changes.
• To protect our Services. We utilize IP and device data to enhance security, helping to thwart unauthorized access and reduce DDoS threats.

3. Legal Bases for Processing

Your data is processed according to these legal foundations:

• Consent: We can handle your data if you have granted us clear consent to employ your personal information for a particular reason.
• Legitimate Interests: We might utilize your information when it is justifiably essential to fulfill our valid business objectives, including service provision and fraud deterrence.
• Performance of a Contract: In cases where we have established a contractual agreement, we may handle your personal information to meet the obligations outlined in our contract.

4. Data Retention

Your personal information will be retained only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is mandated or allowed by law, including tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and comparable tracking technologies might be utilized to retrieve or save information. These mainly include essential functional cookies necessary for the proper functioning of the website and client area. We avoid using intrusive tracking cookies for advertising.

6. Third-Party Services

We might disclose your data to third-party vendors, service providers, or agents who execute services for us or on our behalf and require access to this information to complete their work. Examples include:

• Payment Gateways: To handle your payments safely.
• Analytics Providers: We leverage platforms such as Google Analytics to refine our offerings. The data provided is generally anonymized and aggregated.

7. Data Security

We have established suitable technical and organizational safeguards aimed at ensuring the protection of personal data we handle. Nonetheless, it's essential to acknowledge that we cannot assure the internet is entirely secure.

8. Your Data Protection Rights

Depending on where you reside, you might possess certain rights over your personal data.

• The right to access – You are entitled to ask for copies of your personal information.
• The right to rectification – You can ask us to amend any details that you think are incorrect or misleading.
• The right to erasure – You are entitled to ask for the deletion of your personal information, given specific circumstances.
• The right to opt-out – At any point, you may choose to unsubscribe from our promotional communications.

To utilize these rights, kindly contact our support team.

9. Children™s Privacy

Our offerings are not designed for individuals younger than 18 years old. We do not intentionally gather personal details from anyone under this age limit.

10. Contact Us

Should you have any questions or feedback on this policy, contact our support team.